.btn-floating-help {
    position: fixed;
    right: 18px;
    bottom: 150px;
    
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: #ea0029;
    color: #fff;
    font-size: 26px;
    line-height: 1;
    cursor: pointer;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.2);
    z-index: 900;
    
    display: flex;
    align-items: center;
    justify-content: center;
}


.floating-support-panel {
    position: fixed;
    right: 18px;
    bottom: 150px;
    
    width: 300px;
    max-height: calc(100vh - 140px);
    overflow-y: auto;
    background: #fff;
    border: 1px solid #eef1f6;
    border-radius: 16px;
    box-shadow: 0 12px 32px rgba(10, 22, 70, 0.25);
    z-index: 901;
    padding: 14px 14px 16px;
    display: none;
    
}


.fsp-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-weight: 600;
    margin-bottom: 10px;
    color: #1b2559;
}

.fsp-close {
    background: none;
    border: none;
    font-size: 22px;
    line-height: 1;
    cursor: pointer;
}


.floating-support-panel .ss-sidecard {
    background: #fff;
    border: 1px solid #edf0f7;
    border-radius: 14px;
    padding: 14px 14px 12px;
    box-shadow: none;
    margin-bottom: 14px;
}

.floating-support-panel .ss-sidecard-title {
    font-size: 14px;
    font-weight: 700;
    text-transform: uppercase;
    margin-bottom: 6px;
}

.floating-support-panel .ss-sidecard-sub {
    font-weight: 600;
    color: #ea0029;
    margin-bottom: 6px;
}

.floating-support-panel .ss-alert {
    background: #ffe9a8;
    border-left: 4px solid #f6b100;
    padding: 6px 10px;
    border-radius: 6px;
    font-size: 12px;
    margin-bottom: 10px;
}

.floating-support-panel .ss-contact-list {
    list-style: none;
    padding: 0;
    margin: 0 0 10px;
}

.floating-support-panel .ss-contact-list li {
    display: flex;
    gap: 6px;
    align-items: center;
    font-size: 13px;
    margin-bottom: 4px;
}

.floating-support-panel .ss-hours {
    font-size: 12px;
    margin-bottom: 8px;
}


.floating-support-panel .main-btn,
.floating-support-panel .border-btn {
    width: 100%;
    max-width: 190px;
    padding: 8px 16px;
    font-size: 14px;
    border-radius: 999px;
    display: inline-block;
}

.floating-support-panel .border-btn {
    background: #fff;
    border: 1px solid #ea0029;
    color: #ea0029;
}


@media (max-width: 575.98px) {
    .btn-floating-help {
        right: 12px;
        bottom: 150px;
    }

    .floating-support-panel {
        right: 12px;
        width: calc(100% - 24px);
    }
}


.btn-floating-help {
    position: fixed;
    right: 18px;
    bottom: 20px;
    
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: #ea0029;
    color: #fff;
    font-size: 26px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.2);
    z-index: 900;
    
}


.floating-support-panel {
    position: fixed;
    right: 18px;
    bottom: 90px;
    
    width: 300px;
    max-height: calc(100vh - 140px);
    overflow-y: auto;
    background: #fff;
    border: 1px solid #eef1f6;
    border-radius: 16px;
    box-shadow: 0 12px 32px rgba(10, 22, 70, 0.25);
    z-index: 901;
    padding: 14px 14px 16px;
    display: none;
}


@media (max-width: 575.98px) {
    .btn-floating-help {
        right: 12px;
        bottom: 20px;
    }

    .floating-support-panel {
        right: 12px;
        bottom: 90px;
        width: calc(100% - 24px);
    }
}