I want to send > National cecogram items

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Mail items consisting in cecographic signs or sound records to be used by the visually impaired persons;

They are admitted for free – only if sent by an institute for the visually-impaired persons, officially recognised, or addressed to such an institute and posted as mail items which are not registered and circulate in non-priority system.

If the sender wishes to send them using related additional services, their value shall be charged, the mail item being processed on the operational flow according to the request.

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For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

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Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

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Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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