I want to receive > Redirect mail

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Service provided at the request of the addressee or a mandated person, based on completing an application at the postal subunit.

The mail item circulates as requested by the sender, in the same regime and additional services as previous. If the mail item is accompanied by the Acknowledgement of Receipt (AR) or Registered(R) as additional sevices, no other forms are to be used.

The addressee pays the fee, except for the additional services that haven't been performed.



021 9393

021 9393 111 (pentru apeluri din strainatate)

Available daily between classes
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at a normal rate.


For home postal, unsound, damaged, or other malfunctions

For delayed international postal, unsound, damaged or other malfunctions

Fill out the complaint form only if you find any delays or malfunctions in the postal services or you encounter other problems within them.

Customer support

Ask a punctual question about what interests you and we will respond to you as soon as possible.

Careful! No complaints are accepted in the Customer Support form. If you want to submit a complaint, use the Internal Complaints and Complaints Forms.

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