I want to send > International extra- community small package in priority regime

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International priority small package with acknowledgment of receipt (AR) is a postal item containing goods with or without commercial value, to which any documents of correspondence, up to 2 kg, can be attached and follow the technological flow used for letter mail services, as provided by the Universal Postal Convention and the Postal Regulation.

    File complaints

    For delayed, missed, damaged, or other malfunctions.

    For delayed, missed, damaged or other malfunctioning international postal items

    Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


    Attention! we don't take complaints via phone.

    021 9393

    Daily between
    M - F: 0800 - 2000
         S: 0900 - 1300

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    Ask a specific question and we will answer it as soon as possible.

    Attention! Complaints are not accepted through the Customer Support form.
    If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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