About us > European funding programmes

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International Cooperation and External Financing Service
Coordinates the company's external relations, involving the representation of CN Poşta Română in relation with the international structures as PostEurop, Universal Postal Union (UPU), IPC and other national postal operators, coordinates the implementation of European and Quality of Service Fund (UPU) projects and ensures the establishment of partnerships with various entities, both national and international, in order to develop and implement potential future projects. 
Person of contact:
Miholca Adrian
Head of International Cooperation and External Financing Service
Oana Albu
International Cooperation and External Financing Service
Tel: 021 2007 3170

    File complaints

    For delayed, missed, damaged, or other malfunctions.

    For delayed, missed, damaged or other malfunctioning international postal items

    Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


    Attention! we don't take complaints via phone.

    021 9393

    Daily between
    M - F: 0800 - 2000
         S: 0900 - 1300

    Phone calls are charged at the normal rate.

    Customer support

    Ask a specific question and we will answer it as soon as possible.

    Attention! Complaints are not accepted through the Customer Support form.
    If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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