I want to send > International postal parcels

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By the use of our International standard postal parcels service allows you to send anywhere in the world postal parcels and packages at the most accesible and affordable tariffs, in both priority and non-priority regime.
Postal parcels may contain goods with/without commercial value; parcels shall not contain other mail items ( letter mail items, money etc.)
Based on commercial agreement, parcels can be monitored in the Track&Trace system. In this case, the sender prints the dispatch note and sends the information regarding the parcel at the e-mail address of the post office.
 

Postal items containing goods to be delivered outside the European Union, must be posted, both by individuals and legal persons, at the post offices that perform the customs clearance service, in order to carry out the customs formalities for export.

 
As of June 18, 2019, customers who send international postal items containing goods with or without commercial value (postal parcels, EMS items - merchandise and small packages) are asked to provide an identity card in order to confront the identification data of the sender, written on the packaging and on the form attached to the postal item. After confronting the data and accepting the postal delivery, the authentication document is returned to the customer, without a photocopy of it being taken.
 
In Bucharest and Ilfov county, legal persons who didn't conclude a commercial agreement with C.N. Romanian Post, are to perform the customs clearance formalities, if they post non-EU mail items containing goods that have a value of more than 150E.
In case the respective legal persons opt for carrying out the customs formalities for export through CNPR, carrying out the role of customs commissioner, (authorised to represent them directly in the relation with the Customs Bureau, based on power of representation) , the respective mail items can be posted to any post office in Bucharest and Ilfov county, provided that the sender contacts in advance a customs declarator of CNPR.

Legal persons who concluded a commercial agreement with CNPR for postal and customs clearance services, can submit their non- EU mail items regardless of the value of the goods (under 150E/ over 150E) to any post office in Bucharest and Ilfov county, according to the contractual provisions.
Tariff calculator

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Search for a zip code

Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destination.

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Find the nearest postal subunit regardless where you are, where you live or the location of the headquarter.

Track&Trace

Do you want to know the status of a postal item? The Track&Trace system helps you obtain the latest information about the postal items which can be tracked by the use of this system, whether your are the sender or the addressee.

Fill out forms

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APPLICATIONS INFORMATION AND DEPOSITS REPRESENTATIONS

Contact

021 9393

021 9393 111 (pentru apeluri din strainatate)

Available daily between classes
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at a normal rate.

Complaints

For home postal, unsound, damaged, or other malfunctions

For delayed international postal, unsound, damaged or other malfunctions

Fill out the complaint form only if you find any delays or malfunctions in the postal services or you encounter other problems within them.

Customer support

Ask a punctual question about what interests you and we will respond to you as soon as possible.

Careful! No complaints are accepted in the Customer Support form. If you want to submit a complaint, use the Internal Complaints and Complaints Forms.

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