Track & Trace

Please enter the item tracking code in the search box below.


Search in Romania

A service offered by Romanian Post

I have read and agree to the terms and conditions*
I was informed about Privacy and Security Policy for Personal Data Processing and agree to the processing of personal data:
for postal services*
for marketing purposes (offers, advertisements, inquiries, questionnaires)
We inform you that for the Track & Trace Subscription service, the personal data processing period is 18 months.

To receive email notification need to enter a valid Track & Trace in the above box

Detailed report:

Item status

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  • Romanian Post uses a standard tracking code consisting of 13 characters ( AB123456789CD)
  • The tracking code used by other operators may have a different structure.
  • For mail items sent abroad, the tracking code provides information until exiting the country.
  • The tracking code doesn't provide information regarding the status of the mail item when transiting other countries.
  • For information regarding the status of your mail item in the destination country, please use the tracking module of the national postal operator of the respective country.
  • Want more information about the Track&Trace service? Click here!



021 9393

021 9393 111 (pentru apeluri din strainatate)

Available daily between classes
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at a normal rate.


For home postal, unsound, damaged, or other malfunctions

For delayed international postal, unsound, damaged or other malfunctions

Fill out the complaint form only if you find any delays or malfunctions in the postal services or you encounter other problems within them.

Customer support

Ask a punctual question about what interests you and we will respond to you as soon as possible.

Careful! No complaints are accepted in the Customer Support form. If you want to submit a complaint, use the Internal Complaints and Complaints Forms.




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