Business Solutions > Postcollect

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PostCollect is our click&collect solution dedicated to large and medium online shops (over 1000 orders/month), that offers their customers a comfortable alternative for courier delivery. The recipient of the orders chooses directly from the store website the post office where he wants to receive the parcel, goes to the dedicated PostCollect counter and picks up the order. The work schedule is extended (in the evenings and weekends), and PostCollect customers have priority, so they will not wait and avoid synchronization with the courier.
 
Benefits:
- national coverage;
- fast delivery: D+1, D+2;
- electronic management for dispatches;
- minimum costs;
- the possibility of integrating a customized or open source e-commerce platform (through extensions to connect to Magento, OpenCart, PrestaShop platforms)
- API access to a dynamic database for choosing the post office where your customers want their order delivered.

    File complaints

    For delayed, missed, damaged, or other malfunctions.

    For delayed, missed, damaged or other malfunctioning international postal items

    Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

    ASK INFORMATION

    Contact
    Attention! we don't take complaints via phone.

    021 9393

    021 9393 111 (for external calls)

    Daily between
    M - F: 0800 - 2000
         S: 0900 - 1300

    Phone calls are charged at the normal rate.

    Customer support

    Ask a specific question and we will answer it as soon as possible.

    Attention! Complaints are not accepted through the Customer Support form.
    If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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