Create an Account

The password must be at least 8 characters and meet 3 of the following conditions:

  • include at least one digit
  • include at least one letter
  • include at least one uppercase letter
  • include at least one symbol (EX: !@#$%^&*)


I have read and agree to the terms and conditions*
I was informed about Privacy and Security Policy for Personal Data Processing and agree to the processing of personal data:
for postal services*
for marketing purposes (offers, advertisements, inquiries, questionnaires)

Fields marked with * are mandatory

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

ASK INFORMATION

Contact
Attention! we don't take complaints via phone.

021 9393

021 9393 111 (for external calls)

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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