Advertising Services > Infadres- direct mailing

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Domestic mail items sent and delivered to the address indicated by the sender on the item itself or on its packaging. The items are consisted exclusively of advertising, marketing or publicity materials and must contain identical messages excepting the name, the address and the identification number of the addressee, as well as other modifications that do not alter the nature of the message. The items are delivered in packages of minimum 500 pieces, in Romania or abroad.

Items that are not considered to be postal publicity: bills, invoices, financial situations and other messages having a different content , as well as items that, besides publicity, contain other items in the same packaging.

Tariff calculator

Calculate the tariffs for the postal services you want to use.

Search for a zip code

Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destination.

Find a Post Office

Find the nearest postal subunit regardless where you are, where you live or the location of the headquarter.


Use our AWB online application to have more control over your dispatches.

Request an offer
You haven't identified the tariff for the desired services or you want a special package of services and find out an estimated price ? Click on the button below and write us what you're interested to find out!

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.


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