I want to send > MyLetter

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MyLetter service offers customers (both individuals and legal persons) the opportunity to use images or photos to create personalized mailing envelopes sent on various occasions (invitations to special events, business events, etc.).



Customize stamp labels

Customize and send postcards in Romania and abroad.
E-money order
Money will arrive  to the recipient  in maximum one day from submission in urban areas and two days in rural localities. The payment is made electronically by bank card, under conditions of maximum security.

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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