I want to send

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Here you will find all the services Romanian Post is offering to those who want to send letters, parcels, books, newspapers or magazines, documents and packages in priority/ non-priority regime, or by using our Express services (Prioripost, Ultrapost, EMS). Choose the service you need and add various additional services to be able to track your item via Track&Trace, to receive the money equivalent of the item you send ( cash-on-delivery service)  or to insure its content (contents insurance).
Tariff Calculator

Calculate the tariffs for the postal services you want to use.

Search for a zip code
Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destination
Find a Post Office
Find the nearest Post Office according to your location, where you live or where you work.
Track&Trace
Do you want to know the status of a postal item? Track&Trace helps you obtain the latest information about the postal items which can be tracked by the use of this system, whether your are the sender or the recipient.
Fill out a form
From now on you can fill out the forms you need online.

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

ASK INFORMATION

Contact
Attention! we don't take complaints via phone.

021 9393

021 9393 111 (for external calls)

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

Politica de confidentialitate
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