I want to send > International letter mail service with acknowledgement of receipt (A.R.)

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The particularity of this service consists in delivering to the sender the evidence regarding the delivery of the mail item, confirmed in writing by the recipient, proxy or mandated person.

Tariff calculator

Calculate the tariffs for the postal services you want to use.

Search for a zip code

Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destination.

Find a Post Office

Find the nearest postal subunit regardless where you are, where you live or the location of the headquarter.

Track&Trace
Do you want to know the status of a postal item? Track&Trace helps you obtain the latest information about the postal items which can be tracked by the use of this system, whether your are the sender or the recipient. 
Fill out forms

Now you can fill out the form for the postal service you want to use.

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

ASK INFORMATION

Contact
Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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