Tariffs > National postal parcels with acknowledgement of receipt (A.R)

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National postal parcels with acknowledgement of receipt (A.R.) (0 – 15 kg/20kg indivisible content) VAT included

 
Service package:
Single tariff 8,50 lei

Tariff for each kg or fraction of a kg (available for ≤10kg; applicable to 1 kg - 10 kg (inclusively) ).

10 - 15/20 kg - 1,20 lei
Tariff for each kg or fraction of a kg (available for >10kg - 15kg/20kg indivisible content; applicable starting from the 11th kg). 11 - 15/20 kg - 1,80 lei
Additional services

General delivery

1,85 lei
Delivery to the recipient only (in person) 1,85 lei
Saturday tariff 1,15 lei

Collection/Delivery to the location 

up to5 kg / over 5 kg
Collection from location (outside the scope of universal service) 3,80 lei (< 5 Kg) / 4,80 lei (> 5 Kg)
Delivery to location (outside the scope of universal service)
Collection and delivery (outside the scope of universal service) 7,60 lei (< 5 Kg)  / 9,60 lei (> 5 Kg)

Monthly subscription for collection and/or delivery to location (regardless the weight) 

outside the scope of universal service - 300 lei
Voluminous 50 % in addition to the tariff for weight or a fraction of the respective weight
Fragile   
Insured value 1,1 % of the declared value
* fractions of a kg are charged as the next weight stage

Collection and delivery services are offered by monthly subscription only.

The beneficiary of the service may establish in advance the date and time for the postal parcels to be collected/delivered. 

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APPLICATIONS INFORMATION AND DEPOSITS REPRESENTATIONS

Contact

021 9393

021 9393 111 (pentru apeluri din strainatate)

Available daily between classes
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at a normal rate.

Complaints

For home postal, unsound, damaged, or other malfunctions

For delayed international postal, unsound, damaged or other malfunctions

Fill out the complaint form only if you find any delays or malfunctions in the postal services or you encounter other problems within them.

Customer support

Ask a punctual question about what interests you and we will respond to you as soon as possible.

Careful! No complaints are accepted in the Customer Support form. If you want to submit a complaint, use the Internal Complaints and Complaints Forms.

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