I want to send > My AWB

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Why register for MyAWB account?

Less paperwork, less time spent! With MyAWB you can generate and print your own transportation documents for parcels and letters. If you don't have the possibility to print them, you can communicate at the post office the barcode generated from the application. As registered user , you save time and benefit from the following:

  • generate and visualize the transportation document;

  • upload, edit and visualize dispatch notes;

  • monitor your deliveries for a certian period of time;

  • generate reports for both your dispatches and your cash collection status.

My AWB
My AWB- Our new management service for your dispatches
What it is, how it works and how it can help you control and better manage your dispatches.

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

ASK INFORMATION

Contact
Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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