I want to send > Cash-on-delivery national postal parcels

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You cand send postal parcels anywhere in Romania, following that the addressee will pay the value of the good which is subject of the mail item. The amount is unlimited  and is not conditioned by the insured value.

Cashing in the amount from the recipiente and remitting it to the sender is performed by postal money order or electronic order (e-mandat).

“Insured Mail” service is implicitly defined. 

The recipient of the cash-on-delivery money order must be the sender of the item. 

By this service, there are not accepted the mail items posted by individuals, addressed to legal entities, military units, conscripts and arrestment units. 

Tariff calculator

Calculate the tariffs for the postal services you want to use.

Search for a zip code

Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destination.

Find a Post Office

Find the nearest postal subunit regardless where you are, where you live or the location of the headquarter.


Do you want to know the status of a postal item? The Track&Trace system helps you obtain the latest information about the postal items which can be tracked by the use of this system, whether your are the sender or the addressee.

Fill out forms

Now you can fill out the form for the postal service you want to use.

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.


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