Tariffs > Non- EU small package with acknowledgement of receipt (A.R.)

+ -
Weight Tariff Lei (VAT included)
up to 100g (inclusively) 59.40
over 100g up to 500g (inclusively) 68.60
over 500g up to 1000g (inclusively) 87.60
over 1000g up to 2000g (inclusively) 118.30
For services submitted on Saturdays and legal holidays, over the registration fee 3,00 lei
(VAT included)

 

Posting tariff at customs clearance is charged only if there are any taxes or other obligations to be paid:
a) for posting a mail item: -
b) for a mail item that arrived: 9,00 lei

Customs clearance tariff is to be charged for mail items that have customs taxes to be paid instead of the registration tariff.

 

    File complaints

    For delayed, missed, damaged, or other malfunctions.

    For delayed, missed, damaged or other malfunctioning international postal items

    Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

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    Contact
    Attention! we don't take complaints via phone.

    021 9393

    021 9393 111 (for external calls)

    Daily between
    M - F: 0800 - 2000
         S: 0900 - 1300

    Phone calls are charged at the normal rate.

    Customer support

    Ask a specific question and we will answer it as soon as possible.

    Attention! Complaints are not accepted through the Customer Support form.
    If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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