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Customer support form

You can not find an information? Write us an email and we will answer. Complaints can be completed on the links below.

I have read and agree to the terms and conditions*
I was informed about Privacy and Security Policy for Personal Data Processing and agree to the processing of personal data:
for postal services*
for marketing purposes (offers, advertisements, inquiries, questionnaires)
We inform you that for the Customer Support Form the processing period of your personal data is 30 days.

Fields marked with * are mandatory

APPLICATIONS INFORMATION AND DEPOSITS REPRESENTATIONS

Contact

021 9393

021 9393 111 (pentru apeluri din strainatate)

Available daily between classes
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at a normal rate.

Complaints

For home postal, unsound, damaged, or other malfunctions

For delayed international postal, unsound, damaged or other malfunctions

Fill out the complaint form only if you find any delays or malfunctions in the postal services or you encounter other problems within them.

Customer support

Ask a punctual question about what interests you and we will respond to you as soon as possible.

Careful! No complaints are accepted in the Customer Support form. If you want to submit a complaint, use the Internal Complaints and Complaints Forms.

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