I have read and agree to the terms and conditions*
I was informed about Privacy and Security Policy for Personal Data Processing and agree to the processing of personal data:
for postal services*
for marketing purposes (offers, advertisements, inquiries, questionnaires)
Opţional - Încarcă dovada prezentării (copie factura/chitanta)
We inform you that for the Internal Complaints Form, the personal data processing period is 3 months.

Fields marked with * are mandatory

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

ASK INFORMATION

Contact
Attention! we don't take complaints via phone.

021 9393

021 9393 111 (for external calls)

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

Politica de confidentialitate
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