I want to send > International printed papers with Acknowledgement of Receipt (A.R.)

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The particularity of this service consists in delivering to the sender the evidence regarding the rendering of the printed paper item, confirmed in writing by the recipient, proxy or mandated person.

The Acknowledgement of Receipt form (AR) is attached to the mail item and  evidenced on the package of the mail item by writing the mention “AR”; both priority and non-priority regime.

Important: Items from this category are to be submitted only at access points of the Romanian Post which are served by postal employees; depositing the items in the mailboxes is not accepted.

Starting January, 06 2014, the ' Registered ' additional service for non-priority international letter mail items was suspended.

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For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

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Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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