I want to send > Withdrawl, change or correction of a postal address

+ -
Service regarding the withdrawal, change or correction of a postal address of a national or international mail item performed at the request of the sender or of a person empowered in writing by the sender.
If the change or correction of the address on a mail item involves also the retransmission of the mail item in another country, the sender shall pay, besides the application fee, the tariff for posting a national or international mail item, except for the additional services that were not performed.
Postal service
Postal tariff
(following dispatch)
Posting tariff
Additional services tariffs
Withdrawl, change or correction
2,25 lei


Tariff calculator

Calculate the tariffs for the postal services you want to use.

Search for a zip code

Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destination.

Find a Post Office
Find the nearest Post Office according to your location, where you live or where you work.
Do you want to know the status of a postal item? Track&Trace helps you obtain the latest information about the postal items which can be tracked by the use of this system, whether your are the sender or the recipient. 
Fill out forms

Now you can fill out the form for the postal service you want to use.

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

Essential SSL