I want to send > Withdrawl, change or correction of a postal address

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Service regarding the withdrawal, change or correction of a postal address of a national or international mail item performed at the request of the sender or of a person empowered in writing by the sender.
If the change or correction of the address on a mail item involves also the retransmission of the mail item in another country, the sender shall pay, besides the application fee, the tariff for posting a national or international mail item, except for the additional services that were not performed.
Postal service
Postal tariff
(following dispatch)
Posting tariff
Additional services tariffs
Withdrawl, change or correction
2,25 lei


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021 9393

021 9393 111 (pentru apeluri din strainatate)

Available daily between classes
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at a normal rate.


For home postal, unsound, damaged, or other malfunctions

For delayed international postal, unsound, damaged or other malfunctions

Fill out the complaint form only if you find any delays or malfunctions in the postal services or you encounter other problems within them.

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Careful! No complaints are accepted in the Customer Support form. If you want to submit a complaint, use the Internal Complaints and Complaints Forms.

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