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POSTFAX represents the service that provides copying, sending and distribution of any type of documents ( letters, manuscripts or typewritten documents, reports, press articles, sketches, plans, drawings) to addressees, using a fax machine installed in the postal subunit.
Calculate the tariffs for the postal services you want to use.
Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destination.
Find the nearest postal subunit regardless where you are, where you live or the location of the headquarter.
Do you want to know the status of a postal item? The Track&Trace system helps you obtain the latest information about the postal items which can be tracked by the use of this system, whether your are the sender or the addressee.
Now you can fill out the form for the postal service you want to use.
POSTFAX items can be addressed to addressees in Romania or abroad.
The service whose features consist in offering a flat-rate guarantee against risks of loss, theft, total or partial damage or damage of the mail service item and in issuing, upon request, a proof regarding the submission to the access point or delivery to the addressee.
Upon posting the mail service item, a registration number is given and an additional fee (fixed) is charged for each item.
The international letter items are registered for the entire length of the operational flow and monitored using the Track & Trace system.
Standard mail service items are registered once arrived at the destination and delivered under signature
From the posting subunit to the delivery subunit, mail service items travel registered
General delivery (PR)
Accepted for mail items sent to localities that have postal subunits (postal offices, external desks).An additional fee is charged for each item upon posting. For mail items submitted to the postal box, the General Delivery fee may be also cashed upon delivery.The “delivery to addressee only" (personal) service is not accepted.
The postal item is not endorsed.
The postal item is issued to the addressee only after identification and based on signature.
Acknowledgement of receipt (A.R.)
The sender receives the advice of delivery attached to the mail item signed by the addressee or it’s consignee, thus confirming the receipt;
An additional price is charged;
The form is attached to the mail item.
You can not find an information? Write us an email and we will answer. Complaints can be completed on the links below.
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Contact (Customer support)
021 9393 111 (pentru apeluri din strainatate)
Available daily from
M - F: 0800 - 2000 S: 0900 - 1300
Phone calls are charged at normal rate.