I want to send > 24/24 Collection- from Monday to Saturday

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24/24 Collection is a new service for letter mail items and postal parcels collection, in designated acces points, and available to clients 24 hours a day, from Monday to Saturday.
The service is addressed to clients who wish to send their letter mail items and postal parcels at any time of the day. Thus, clients bring their postal items to one of our 24/7 Express Post Offices available, from Monday to Saturday, and collected by a postal representative.
Our collection acces points allow clients the freedom and accessibility to send their letter mail items and postal parcels without any time restrictions following the extended business hours.
Tariff calculator

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Search for a zip code
Find and fill in the zip code on the letters or postcards you want to send in order to arrive safely at destinatio
Find a Post Office
Find the nearest Post Office according to your location, where you live or where you work.
Do you want to know the status of a postal item? Track&Trace helps you obtain the latest information about the postal items which can be tracked by the use of this system, whether your are the sender or the recipient. 
Fill out forms
Now you can fill out the form for the postal service you want to use.

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.


Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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